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Customer Service

If there are any questions regarding your order, please review the commonly asked questions or send the Head Cover Shop and email below:
Commonly Asked Questions
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?

Has my order shipped?
Use the contact us button to contact the Head Cover Shop and place in the message section your order number and ask if your order has been shipped.
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How do I change quantities or cancel an item in my order?
Use the contact us button to contact the Head Cover Shop and request a change to your order.
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How do I track my order?
When your order is shipped an email will be sent with the tracking information.
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My order never arrived.
Use the contact us button to contact the Head Cover Shop and place in the message section your order number and let us know your order never arrived.
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An item is missing from my shipment.
Use the contact us button to contact the Head Cover Shop and place in the message section your order number and let us know which item is missing.
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My product is missing parts.
Use the contact us button to contact the Head Cover Shop and place in the message section your order number and let us know what is missing. A staff member will contact you with instructions.
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When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
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Do I have to pay sales tax?
You only have to pay sales tax if you are located in the state of Arizona.
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I have a question on my charges.
Use the contact us button to contact the Head Cover Shop and place in the message section your order number and let us know your question.
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I need a copy of my receipt/invoice.
Use the contact us button to contact the Head Cover Shop and place in the message section your order number and let us know you would like a copy of the receipt/invoice. A copy will be emailed to you.
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When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
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When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
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